For those who have started the search for long-term care benefits, or even just long-term care in general, you’ve no doubt come to realize how complicated the whole thing is. There are multiple offices and by the time you think you’ve found...

For those who have started the search for long-term care benefits, or even just long-term care in general, you’ve no doubt come to realize how complicated the whole thing is. There are multiple offices and by the time you think you’ve found the right one, you’ll be transferred to the next. Most states have their long-term care offices underneath the umbrella of their Department of Health Services, but due to the incredibly large scope of each state’s DHS, the person you get a hold of may not be familiar with long-term care specifically. Likewise, it feels as if departments everywhere are understaffed because we’ve been hearing complaints of people being forced to leave voicemails with the hope of being called back.